Refund Policy
At 4KFlexHub, we are committed to providing you with high-quality IPTV services. However, we understand that there may be instances where you are not fully satisfied with your purchase. This Refund Policy outlines the terms and conditions under which refunds are granted.
Eligibility for Refunds
We offer refunds under the following conditions:
Technical Issues: If our service fails to function due to technical problems on our end and we are unable to resolve the issue within a reasonable timeframe.
Duplicate Payments: If you accidentally make duplicate payments for the same service.
Service Non-Activation: If your service is not activated within the promised timeframe and the delay is caused by us.
Non-Refundable Cases
Refunds will not be granted in the following cases:
Change of Mind: If you decide not to use the service after activation.
Breach of Terms: If you violate our terms of service, resulting in service suspension or termination.
Refund Process
To request a refund, please follow these steps:
Contact Support: Reach out to our customer support team at support@4kflexhub.com or via WhatsApp at +34 643 47 90 49 Provide your account details and explain the issue.
Verification: Our team will investigate your request to verify its eligibility.
Resolution: If approved, the refund will be processed within 7-10 business days using the original payment method.
Partial Refunds
In certain cases, we may issue a partial refund based on the duration of service already used.
Contact Us
If you have any questions about our Refund Policy or need assistance with your account, please don’t hesitate to contact us:
Email: support@4kflexhub.com
WhatsApp: +34 643 47 90 49
Thank you for choosing 4KFlexHub. We value your trust and strive to deliver the best IPTV experience possible.
